Shipping Info

Let's talk shipping.

Depending on where you live in the continental United States, shipping times and rates will vary. We are based in Los Angeles so we try to accommodate our west coast customers since shipping costs tend to be lower and shipping speeds faster when you're shipping regionally as opposed to shipping to the east coast. 

Qualifying for free shipping

This also has everything to do with where the cookies are being shipped. For our neighboring states to California, orders over $55 qualify for free ground shipping. If you are located outside of those neighboring states, orders over $75 qualify for free 2 or 3 day shipping. If you are located in Hawaii, Alaska or Canada, orders over $100 will qualify for free 2 or 3 day shipping. We say 2 or 3 day shipping because sometimes only one rate is available for us to choose. 

How long does shipping take?

Once we ship out an order, depending on the shipping method you chose OR your qualifying free shipping method, this part is unfortunately out of our hands. We do our best to ship out your orders as soon as we receive them and ship them out the very next day. Once your shipping label is made, you will be notified and given a tracking number via email. 

If you have any other questions or concerns regarding shipping, feel free to reach out to hi@chocolateandthechip.com. We are happy to help!