FAQs

1. How can I pick up my order?

We are a pop-up and wholesale bakery so we don't have an official brick and mortar.  We have delivery and pick up options available from our HQ in Ladera Heights. 

HQ Address: 5453 S. La Cienega BLVD Los Angeles, CA 90056

You can also find us in some retail locations locally and nationally under the "Find us" tab. Best to call ahead for availability. 

2. Do you use preservatives?

Absolutely not! Our cookie dough is made with 10 simple, all natural ingredients: Gluten-free oat flour, refined coconut oil, almond butter, semi-sweet chocolate chunks, decaf ground coffee, cinnamon, water, salt, baking powder, and baking soda.

3. Do you cater?

We sure do! We have cookie platters and cookie cakes that will make your celebration or event a delicious one. Use our contact page or email us at hi@chocolateandthechip.com for catering inquiries.

4. How does the cookie dough ship?

We ship our cookie dough frozen with an ice pack with 1-3 days shipping options at check out. Store refrigerated or frozen. 

5. Do you offer vegan and gluten-free options?

Everything we offer is free from wheat, dairy, eggs, soy, and peanuts. You're getting the best tasting chocolate chip cookies without sacrificing anything. No fake stuff, all nostalgia. 

6. Can you eat the cookie dough raw?

Yes! Our cookie dough is made with all natural ingredients which allows you to enjoy it raw or baked. Best way to enjoy it raw is to let it soften up for 5-10 minutes once you take it out of the refrigerator. 

7. How much does shipping cost?

Enjoy free 2-3 day shipping on orders over $50, delivered via USPS or UPS based on carrier rates. For orders under $50, shipping is a flat rate: $10 within California and $20 outside of California. We’ve chosen this flat rate approach to help absorb some of the shipping costs for our customers.

8. How long does the cookie dough last? 

Each package of our cookie dough includes a labeled expiration date for refrigerated storage. For longer freshness, freeze the dough and extend the expiration by an additional 3 months beyond the printed date.